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Emails received through the channel configured to create an instance through the Auto-Creation Rules feature are coming with HTML-formatted text containing Tags and making it difficult to read the user's need.
The suggestion is that the CRM itself converts this HTML to text, thus ending with a rework that we have that is to convert this html into external tool.
The suggestion is that the CRM itself converts this HTML to text, thus ending with a rework that we have that is to convert this html into external tool.
STATUS DETAILS
Needs Votes
Administrator on 6/24/2024 5:28:36 AM
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
PM,
Microsoft.