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Phone number doesn't map automatically to phone entity

Aldo Benito Macedo Panchi on 10/3/2015 1:30:00 AM

In CRM 2015 Phone number doesn't map automatically to phone entity as in CRM 2013, it will be great to have this feature again because apply workflow, JS or empty field affects business process

Category: Unified Experience: Search, navigation and performance
STATUS DETAILS
Declined
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Dynamics 365 Sales (administrator)

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Comments

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RE: Phone number doesn't map automatically to phone entity

I agree. When carrying out workshops with our clients, they most common question around activities is "why wouldn't this number be the same as the Contact I'm calling?".

Category: Unified Experience: Search, navigation and performance