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Current Situation: When we have a Sales Order and we want to change the customer, we want to update all information and settings from Header to Lines that data matches always to the changed customer. This should include "Delivery Address".


We have two options for solving this:


  1. Add "Delivery Address" in Sales Ledger parameters -> Updates -> Update order lines. Then we can have the possibility to select if we want to update "Never", "Prompt" or "Always".
  2. Currently we have a Pop-Up when changing the customer to select what to do. We can select "Update all lines", "Update lines that matches delivery address on the header" and "Don't update any lines". The problem is, that the default value is set to "Don't update any lines", then the user just clicks ok and we have wrong data. Option 2 is to make a parameter where we can select which of the three checkboxes should be the default one. E.g. default is "Update all lines".


Should be the same in Sales Order and Sales Quotation.



STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you very much for your input. We do not have any plans to extend this capability, we will however continue to monitor how much in demand such a capability is.