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It would be great to have the possibility to prioritize Journeys.


E.g. für New Customers: They should enter the Welcome Journey first before entering any other Journey. At the moment they may enter another Journey first and are never able to go through the Welcome Journey due to Frequency Caps (so they actually go through the Journey, but the Frequency Cap blocks sending the Email and then they exit the Journey without ever receiving the Newsletter).


Another Use Case are different Product Groups: For some Product Groups it would be more important that a Customer receives the newsletter than for others. We want to decide which Journey is more important to be sent, and for other Journeys the customer should be blocked to enter them later on.

Category: Journey Design
STATUS DETAILS
Needs Votes