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The concern, is that a blank statement is generated, when a client does not have entries for the designated time frame.
А filter selected to opt out any customers who do not have an entry for the selected timeframe is applied.
Partner expects this NOT to generate a report for customers who do not have an entry, rather than generating a blank (0) report.
My understanding is, it generates a report stating 0 because it is used informatively for the customer associated.
Though, I do understand the Partner, that it looks a bit unprofessional.
We tested a similar behavior with them using one of their customers, who has not had any entries since 2014.
A report was not generated, but said customer does not figure within the list of entries, hence there is nothing to generate.
If a client of theirs figures within said list even as a 0 a report is generated for them.
Partner advised they have received multiple notifications from their customers about this, who think there is something wrong with the report or treat it as an error.
Having the option to opt out any customers who do not have an entry for the selected timeframe should NOT generate a report for them.
If this is considered for future releases, it would be great.
А filter selected to opt out any customers who do not have an entry for the selected timeframe is applied.
Partner expects this NOT to generate a report for customers who do not have an entry, rather than generating a blank (0) report.
My understanding is, it generates a report stating 0 because it is used informatively for the customer associated.
Though, I do understand the Partner, that it looks a bit unprofessional.
We tested a similar behavior with them using one of their customers, who has not had any entries since 2014.
A report was not generated, but said customer does not figure within the list of entries, hence there is nothing to generate.
If a client of theirs figures within said list even as a 0 a report is generated for them.
Partner advised they have received multiple notifications from their customers about this, who think there is something wrong with the report or treat it as an error.
Having the option to opt out any customers who do not have an entry for the selected timeframe should NOT generate a report for them.
If this is considered for future releases, it would be great.
STATUS DETAILS
Needs Votes
Comments
Hi.
Can you confirm that you're referring to the standard report "Standard Statement", report 1316 - which country version(s)?
1316 will not generate a report if there are no ledger entries in the period specified, unless you select the option "Include All customers with Ledger Entries"
Category: Financial Management
Business Central Team (administrator)
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team