3
B

Allow for multiple bookings to same location to auto-shorten duration

Brittany Malik on 9/1/2021 4:50:08 PM
In field service, there may be 10 work orders/deliveries/bookings to a single location. If the default duration time for one booking is 5 minutes, this automatically blocks the resource for 50 minutes to one location. There needs to be logic built into the optimization schedule to identify the multiple deliveries to a single customer and decrease the amount of time on-site systematically.
Category: Universal Resource Scheduling
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 10/13/2021 9:22:02 PM

Thanks for the feedback, 

We haven't heard this request very often from other customers/users, I would like to hear more from other users if they have similiar use cases

Thanks,

Field Service Product Team