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When you have performed a Price Match on a line to reduce the price of an item after the sale. Currently, if the customer tries to bring the item in to return, the system will not allow you to do this since the price was reduced based on the Price Match functionality. Can you allow for the Price Match to be returned against.
STATUS DETAILS
Under Review
Comments
More than 5 years later, this is still an issue. We are currently running into this same issue, where a price matched order is unable to be returned in Store Commerce App
Category: Order capture and checkout
Administrator
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Holly Haines, Principal Program Manager