In a recent project, our customer uses service order management to run their business. They add components to vehicles which belong to a Body Builder initially, who then finally supply the Vehicle to their customer.

The Vehicle is the Service Item (even thought it was not sold to the customer by my customer), which they service and they fit various components which are added to the Vehicle as part of the service order.

What they cannot do, is replace a broken or defective component because there is no such thing as a service return order.

We expect to work in the vertical as more and more prospects get to hear about this brilliant process.

We need this urgently please.

Thank you.