The item description of the supplier is not printed on documents where we request the supplier for prices. This process now requires manual interventions. When we create a purchase request for quotation, we link several items and vendors. External item codes have also been set up for these vendors.

When we generate the RFQ journals, the external item code is not filled in on the journal lines and thus also not communicated to the vendor in our documents. After performing an automated process, we still need to align with the suppliers to clarify which items we wish to receive prices for. This leads to people doing the same thing multiple times.