Retailers can use the return product operation on the mPOS to do a return without a receipt. However, this operation is also linked to returning a sales order through the omnichannel return order process on the mPOS. It is logical to have manager permission required for a return without receipt, but when you require manager permission for this operation it also requires you to enter manager creds when doing a return of a sales order at the mPOS. There should be an option to require manager permission on one and not the other.

Reference: REG:118070418519477
Category: General
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager