In the old 'RTC' windows client you could right click on the icon in the task bar to see a list of common actions. The was referred to at the time as 'Jump Lists'. The options available were driven by the user role/profile.

Jump lists are supported in PWA's and for example the twitter PWA has supported it for a while, and there seems to be no technical limitation to why it could not be implements in BC again. Also Microsoft recently updated the windows store app to support jump lists so it still seems to be an area of investment design-wise.

I suspect usage was fairly low in the RTC which is why this feature was put on the backlog. However, now that the web client has matured and it the only client it is perhaps worth revisiting.

Thank you for listening. 😊