15

Currently, there is no way to secure the Survey Activity - once VOC is installed, all users with access to Activities overall will see the Survey Activity in the list of activities (same as email, etc.).  For users who are not to send surveys, this needs to be suppressed.

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback. We are declining/closing this idea as it has been open for more than 2 years and has not received sufficient numbers of votes. If the idea is still valid, request you to re-submit the idea.

Comments

I

agreed. survey activity should have controlled access/view due to the potential sensitivity of the subject matter

Category: Unified Experience: Search, navigation and performance

I

Security is a big business requirement. The lack of security may result in customers not adopting VOC and having to go with 3rd parties.

Category: Unified Experience: Search, navigation and performance

I

This should be configurable - CSR's etc should not see previous responses as it may be a CSR performance survey or a sales rep performance survey.

Category: Unified Experience: Search, navigation and performance

I

This should be configurable - CSR's etc should not see previous responses as it may be a CSR performance survey or a sales rep performance survey.

Category: Unified Experience: Search, navigation and performance