The process works properly when we do the packing process. Shown here in process one:
Creating a new sales order with Item RAD_TEST_SN_SO
Reserve the item and Release to warehouse

Closing the work and going to Pack
Creating a new container and pack the item at the new container.
The Serial Number registration cames up automatic.

Registering a Serial number.
Close the container and put it to Bay.

Confirm the shipment and crating a packing slip
On the Packing Slip the Serial Number are ther and we also find it on the Serial Number Item Trace.


Now the problem is if the item is not sent via Packing. But directly from the Sales Order. I show this in process 2.
Creating a new sales order

Using update line for pick.

Add the picking line and comfirm.

Now pocking directly the packing slip.

If I now simply book the packing slip, there is no message that I should enter a serial number. But this should be mandatory to make the system secure.

I actually expect the same dialog as for packing.

We are aware that the function can be called via Update Line, but at least a warning should be given that the employee will not forget this.

It should not be possible to simply ship goods that require a serial number without a serial number.

for further questions please contact me.