1
When a loyalty card is issued to a customer in POS, the 'valid from' and 'valid to' dates are proper in HQ, but when viewing the same details in POS, the 'valid from' and 'valid to' fields can show an incorrect date offset by one day in the past.
The problem arises if the customer walks into the store at last date claiming that the particular loyalty card should still be active [which is in F&O], but when it comes to POS, it shows inactive on the customer card, leading to confusion and customer dissatisfaction.
I did log this as a bug 928070, but it was considered as 'by design', hence raising this as a feature now.
STATUS DETAILS
New
