Microsoft currently attend the Desonered ICMS only for Suframa, as per details at the link: https://learn.microsoft.com/en-us/dynamics365/finance/localizations/brazil/bra-use-tax-exemption-nf-e

The government recently made available NT 2023.004 v1.10 (went into production from 01/04/24) which has new treatments for Desonered ICMS in general.

The customers in general need this NT 2023.004 in the Dynamics to attend Desonered ICMS.