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The CVV is required when the card is initially tokenized because that is considered card not present, customer present.
When the recurring card token is used subsequently, CVV is not required because it was previously required when the recurring card token was generated and the customer may not be present.

It should be optional to require to enter CVV when creating new payments for earlier registered credit cards.

There is an issue when registering Payment by Adyen connector in Call center for Submitted Sales order:
Credit card process failed, due to 'CVV: Not processed.'
Credit card was not authorized, # of remaining retries left for this card = 3.

But payment is authorized.
It happens for reused credit card which was registered earlier.

Detailed repro steps from customer perspective:
1. Parameter = Prompt for card verification value in Payment service is enabled
2. Credit card for customer was registered earlier
3. New sales order is created in Call center
4. User select earlier created Credit card
5. When submitting sales order there is request to enter CVV
Error message is returned when submitting order
Credit card process failed, due to 'CVV: Not processed.'
Credit card was not authorized, # of remaining retries left for this card = 3.
Category: Payments
STATUS DETAILS
New