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Users want to set recurring tasks to reconnect with Contacts in Outlook but want to have those visible in CRM. This is so that if multiple people have recurring tasks for the same Contact, they all can join the other's "sales call", be excused because so-and-so has the better relationship, etc., etc.

Currently there isn't a way to set a recurring task in Outlook, track it, and have it sync to CRM.

STATUS DETAILS
Declined
Ideas Administrator

Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.