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Login to CRM Organization
Dashboard/Accounts/Contact (Any Entity) → Clicks on the top navigation bar → Recently viewed items
We will be able to see the recently reviewed records
We do not have any option to clear the list
However if we delete the record, then the record will not display in the list

.Ask/Suggestion: We should be able to clear the Recently viewed items for any entity in CRM Organization

Category:
STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. We are tracking this request and considering it for future releases.

Sincerely,
Lisa Mueller
Dynamics 365 UX Manager, Microsoft