When on the Account form, Closed Activities view, the Created By column is helpful, but not sufficient. It would be nice to have From and To columns as well as to be able to filter out the SYSTEM entries.
Calling out emails particularly (as in, there be an icon for them in the Common Section, under Closed Activities) would be helpful too.
Comments
Thank you for your suggestion. We are considering this functionality for a future release of CRM. Steve This posting is provided "as is" with no warranties, and confers no rights.
Category: Unified Experience: Search, navigation and performance
Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.