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Need to be able to have Field Service block the entire Estimated Duration for all Bookings on the Work Order. If the Estimated Duration is 3 hours and there are 3 Resources assigned, all 3 Resources need to be blocked for 3 hours not 1 hour each. Currently when a 2nd or 3rd booking is added to the Work Order, the Estimated Duration is different for each of the additonal bookings. The 1st Resource is blocked for the entire Estimated Duration, but the 2nd Resource is only booked for 30 min. Need each Resource to be booked with the entire Estimated Duration for the Incident Type.

Category: Field Service
STATUS DETAILS
New