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Organisation hierarchy has one big flaw: the "start from" function. There are generally only two options:
1) the workflow originator
2) or the workflow owner

This has a few limitations. As people can submit AP documents centrally, the prime example being AP invoices. Organisations want to use the DImension participants in conjunction with the Organisation hierarchy to benefit from spending and approval limits. This functionality isn't currently available when only relying on workflow participants.
Category: Workflow
STATUS DETAILS
Needs Votes

Comments

S

Totally agree with the comments. Similar to the comments above, it would add significant value if the positional hierarchy could be used after the Vendor invoice participant to take advantage of the approval signing limits that are available in the system.

Category: Workflow

S

Would love to see this functionality for PRs and POs too. I have a customer that uses expenditure participants to route PRs, POs and invoices to the dimension owner, and then would like to route the documents up the managerial hierachy starting from the dimension owner. (In this case, the dimension owner in the department manager in change of the dept. P&L, and they want to route the documents to his/her manager for approval and continue up the managerial hierarchy until a user is found with the correct approval limit.)

Category: Workflow

S

Another example of the "start from" options not being sufficient is with workflow escalation. If an approver hasn't approved within the time limit, it is usually more appropriate to have the option to escalate to their manager, not the originator's manager. Likewise, where "final approver" is used, it should be possible to escalate to the approver's manager.

Category: Workflow