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Dear Microsoft,

Usually, we send the collection letter using the print functionality present on the "Review and process collection letters". Email sending can have troubles, like a missing email on the customer master data when it's happening.

The email isn't sent to the customer, and however, there isn't any reference about this missing sending. So, the request is to add on the "Review and process collection letters" a flag to indicate if the collection letter has been sent or not by email, also using the print functionality.
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Comments

G

that would be awesome! it would also be useful for my client

Category: Credit and collections

G

that would be awesome! it would be useful for my client

Category: Credit and collections

G

Definetely a good idea

Category: Credit and collections

G

It would also be useful for my customer

Category: Credit and collections

G

I hope that this idea is taken in consideration from MS because it is mandatory to have for italian localization.

Thanks Giorgio for your idea.

Category: Credit and collections

G

it would be super!

Category: Credit and collections

G

Definitely necessary if you want to be compliant to the Italian regulatory.

would be a nice strike!!

Category: Credit and collections