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Issue : Customer is doing bulk invoicing, the system fails to display all errors related to billing schedule lines on the generate invoice page within the Subscription Billing module.


Ask is request to provide your inputs on the below mentioned scenario whether the customer reported sceanrio is valid or not.

Customer has shared few tested scenarios are -

Scenario 1 – If four billing schedules have different/same data issues. How will the system display the errors in message details on the generate invoice page in subscription billing

H002BS00443 – The Tax-exempt number is missing

H002BS00177 – Registration No. And Field Contact No. Is missing.

H002BS00484 – Dimension Missing on Billing Schedule

H002BS00481 - C000037-Toulouse – address missing on Billing Schedule

The system is not throwing errors for all lines in message details form

Actual result: system has updated the error message related to all lines

Scenario 2:

Two lines have common data issues in four billing schedules. How will the system display the errors in message details on the generate invoice page in subscription billing

H002BS00443 – Tax exempt number is missing

H002BS00177 – Tax exempt number, Registration No. and Field Contact No. Is missing.

H002BS00484 – Dimension Missing on Billing Schedule

H002BS00481 - C000037-Toulouse – address missing on Billing Schedule

Actual result:

-In this scenario as per the above snapshot, the system generates an error for only one billing schedule and consolidates the common error (tax-exempt No.) in the message details. As a result, the system does not display all errors for other billing schedules.

Expected result: System need to update the error message based on the line level if the line is having issue.


STATUS DETAILS
Needs Votes