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We request a feature to restrict or disable screenshot capture within the Dynamics 365 Sales mobile app.

Business need:

Sales mobile apps often display sensitive and confidential information such as customer data, contact details, opportunities, pricing, and case information. Allowing unrestricted screenshots creates a data security and compliance risk, especially for regulated industries.

Requested capability:

  • Admin-level setting to block screenshots at app level
  • Optional control per app or per user role
  • Consistent behavior across supported mobile platforms (iOS/Android)

Expected benefits:

  • Enhanced data protection and security
  • Improved compliance with internal security policies
  • Reduced risk of data leakage from mobile devices
  • Greater confidence for enterprises using the Sales mobile app


STATUS DETAILS
New