4
Hi
It would be nice if you can provide the "Export to Excel/CSV" functionality for the Debugger's Action Calls grid. It helps developers/customizers to easily filter the events/action calls and sub action calls etc if we have to debug some thing. Right now, If 2 events are running parallel in USD, the action calls under these events will come randomly which is a bit difficult to go through (although it comes with event name). Hope you understand what I really meant over here.
If not, I shall be available on +91 9949994440 to discuss quickly.
STATUS DETAILS
Declined
Administrator on 7/4/2023 3:59:00 PM
Thanks for the idea. There are no new feature investments on USD and we recommend existing customers to plan to migrate to Customer Service Workspace (CSW) app, which is a web based app with OC and unified routing supported. Our future roadmap and investments are targeted at CSW for all agent/supervisor experiences specific to Customer Service. For any questions, feel free to reach out to Fast Trach or Customer Success teams.