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Currently, there is no option to treat the following scenario:


We have accounts with a -$20.00 balance, but the credit memo was “due” last month so the account goes on hold, even though it is a credit.

The same happens if the account has a total -$20.00 balance, but there is an overdue (debit balance) invoice.


It would be important to have a general Blocking rule exclusion option for the scenario when the customer has a total credit balance.

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