5

The interactive service hub displays data labels for charts where record count = 0.
It would be great to have an option enabling the system administrator/ customizer to decide on whether 0 record counts should be displayed or not. Or alternatively, by default do not display chart elements with a 0 record count.

Example 1. Cases by Status (Attached)
The dataset only contains cases which are "In Progress", however the chart displays all the other statuses even though the record count for these other statuses are 0.

Example 2. Cases By Priority (Per Day) (Attached)
The dataset has
- No cases on the 11th March,
- No low Priority Cases on the 15th March
- Niether Low nor High Priority cases on the 16th March

The charts still displays data for these dates/ statuses even though the record count is 0

Category:
STATUS DETAILS
New