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When creating a bookable resource, in the "work hours" tab you can set a capacity for any given work day.


However, it is still possible to overbook above this capacity limit. For example, if a resource has a capacity of "1", it is still possible to book them for multiple work orders in a single day.


The purpose of this idea submission is to change the "capacity" function to prevent overbooking of resources on work orders.


The user story is as follows: "As a field service user, I want to be able to set a capacity for each bookable resource so that I can prevent them from being overbooked for work orders in any single given day."

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New