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On Relationship Assistant, currently, "Email Cards from Exchange" doesn't work when email is written in Japanese. Even if it's English, "Email Cards from Exchange" works on only [Issue detected], [File requested], and [New lead/upsell oppotunity]. It would be much better if all functions in "Email Cards from Exchange" work regardless of the language.
STATUS DETAILS
Declined
Allen Mathias (administrator) on 7/31/2023 4:33:36 PM
Thank you for your feedback. Exchange based cards are on the deprecation path. See here for details.
Allen Mathias
Principal Engg Mgr
Dynamics 365 Sales