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During the receipt of an RMA if there is question as to the quantity that has been returned for a particular RMA line there is no efficient way to validate the receipt. The users' options are to open up the web client and view the RMA line. This is time consuming exercise that is inefficient.
There should be a mobile device menu item to scan the RMA and line and return the quantity expected versus the quantity registered.
This argument can be made with other types of receipt documents as well.
STATUS DETAILS
Needs Votes
Administrator on 2/7/2023 7:21:57 AM
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Currently it is possible to assign a detour menu related to a Data inquiry mobile device menu item, but keeping this Idea open for voting because the look up of sales lines (with related transaction states display methods) requires a filter on sales order number and not the needed RMA order number.
Sincerely,
Per Lynnerup
PM, Microsoft