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When creating a new customer in D365 client, some duplicate checking is done eg on first/last name; the use is then prompted to choose to use the existing record or continue to create a new record. But in POS this functionality is not present, resulting in potentially many duplicate customer records. Suggest to align the functionality between D365 client and POS in this area.
STATUS DETAILS
Declined
Administrator
This idea did not get sufficient amount of votes generated, so respectfully declining at this time.
Maria Shneerson, Senior PM, Dynamics 365 Commerce