Issue:
Users need to access CRM through Chrome browser.
They have SharePoint Integration.
When accessing the Documents associated with the record and clicking on the menu New > Document or New > Folder they have a pop up error and the actual window doesn't open.
Environment:
SharePoint 2013 - 15.0.4569.1506
CRM 2013 - 06.01.0003.0119 (SP1 UR3)
Chrome - 43.0.2357.65 (enabled all pop ups)
Requirement:
Have an environment with CRM 2013 with SharePoint Integration
(https://technet.microsoft.com/en-us/library/dn894708.aspx)
Have Chrome Browser installed
Repro Steps:
Open CRM
Open a record from an entity that has document management enabled
Eg: Go to Sales > Accounts and open one Account record
On the record go on the ribbon to document management
If it isn't created already it will create the document folder on SharePoint
Actual Result:
The popup window doesn't open and it's not possible to upload documents/create folders
On the grid menu, click New > Document or New > Folder
Expected Result:
Open a pop up to Add Document(s) or New Folder
User Error:
The page at https://sharepoint1 says:
Popup blocked: sharepoint1
-------
sharepoint1 > SharePoint link
The URL on the pop up error corresponds to the SharePoint access link
In this example if the customers enters sharepoint1 on the browser it will open SharePoint
Workaround:
Use Internet Explorer
Administrator on 8/13/2020 4:51:14 PM
This sounds to be specific to Chrome version at that time. We are not able to replicate this with current version 84.0