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For some reason I currently can't identify wether there are customer service case action task plannings with expiration or end dates and effort times estimates by main responsible (s) including team operation.

Not potentially featuring customer service case action task plannings by main responsible (s) including operation team (s) associated to a case, we may not potentially efficiently calculate efforts, progress, or auto generate a potential complete system dashboard.
Category: Case Management
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. We are unable to precisely understand the requested idea, request you to elaborate and provide further clarity on the idea. 

Sincerely,
PM, Microsoft.