35
We should be able to integrate Business Central natively with the Field Service Application as the Service Management does not cover scheduling or the Mobile App for technicians.
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.


Sincerely,
Ivan Koletic
PM, Microsoft

Comments

E

Can you imagine the conversations we have with customers when they say "We love the look of Field Service in the Dynamics range can we have that with our Business Central from the Dynamics range" and we have to explain that even though they're all Dynamics that Microsoft don't have a standard integration and that the one that they do advertise (Sales) doesn't really work very well.

Category: Financial Management

E

It's a necessity

Category: Financial Management

E

This integration should be made available.

Category: Financial Management

E

Please add this. I think with the CDS it shouldn't be too hard to implement. As the integration is done with other products over the connectors since some time it should be possible.

Category: Financial Management

E

Field Service covers lot more business processes, than what BC's service mgmt module can cover. Yet, FS requires an accounting solution for which BC fits in nicely. So if these 2 have native integration, the combination will be very powerful.

Category: Financial Management

E

This is a critical requirement

Category: Financial Management