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Sales and marketing > Setup > Distribution > Terms of delivery allows you to select SALES TAX ADDRESS option.
When you create new sales order, you can select the Delivery address and the Delivery terms.
If the Salex tax address == "USER DEFINED", the application will pick the Sales tax group defined on the customer record.
If the Sales tax address == "DELIVERY" and the Address purpose == "DELIVERY", the application will pick the Sales tax group defined on the address.
Two business scenarios occur in one legal entity at the same time. Dynamics 365 supports only one of these two scenarios, Dynamics 365 does not support both scenarios in one legal entity at the same time:
1. Stock type delivery scenario - standard sales order is created with the Standard customer.
Standard customers often have multiple DELIVERY purpose addresses. Each DELIVERY purpose address can be in different country. In each different country a different Sales tax group is needed.
Due to this reason the SALES TAX ADDRESS must be DELIVERY in Terms of delivery .
2. Direct delivery type scenario - intercompany sales order is created with the Intercompany customer.
In this case the SALES TAX ADDRESS must be USER DEFINED in Terms of delivery as the Sales tax group on the address of the Intercompany customer is not taken into account.
Dynamics 365 should support both scenarios in one legal entity at the same time.
When you create new sales order, you can select the Delivery address and the Delivery terms.
If the Salex tax address == "USER DEFINED", the application will pick the Sales tax group defined on the customer record.
If the Sales tax address == "DELIVERY" and the Address purpose == "DELIVERY", the application will pick the Sales tax group defined on the address.
Two business scenarios occur in one legal entity at the same time. Dynamics 365 supports only one of these two scenarios, Dynamics 365 does not support both scenarios in one legal entity at the same time:
1. Stock type delivery scenario - standard sales order is created with the Standard customer.
Standard customers often have multiple DELIVERY purpose addresses. Each DELIVERY purpose address can be in different country. In each different country a different Sales tax group is needed.
Due to this reason the SALES TAX ADDRESS must be DELIVERY in Terms of delivery .
2. Direct delivery type scenario - intercompany sales order is created with the Intercompany customer.
In this case the SALES TAX ADDRESS must be USER DEFINED in Terms of delivery as the Sales tax group on the address of the Intercompany customer is not taken into account.
Dynamics 365 should support both scenarios in one legal entity at the same time.
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