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Sometimes it happens that the cashier captures the sales with Cash Payment and on the day end while reconciling the cash it finds that this bill should be captured into the card payment method.
There should be a provision to correct the payment method against the bill before authorising the tender declaration with the authentication of managers.
STATUS DETAILS
Needs Votes
Administrator on 1/24/2023 7:19:21 PM
Thanks for the idea. We will monitor this for additional votes. In the meantime, have you looked at the Financial reconciliation capability of POS where the cashier or the manager can edit the tender declaration entries before closing the shift (link below)? I understand that they will not be able to modify the transaction, but we anyways cannot modify a transaction after it is created.
Financial reconciliation in retail stores - Commerce | Dynamics 365 | Microsoft Learn