My company heavily uses Outlook appointments for online meetings. We have HTML templates for them to use, etc. When an Outlook Appointment is synched with CRM, it strips out all the HTML when it is stored in CRM and it then it syncs the appointment back down to Outlook in plaintext. This single issue is causing my company to not use CRM Appointments. This doesn't make sense to me because the Description field in the Appointment Activity is the same Description field in the Email activity which does contain HTML.
Comments
Thank you for your suggestion. We are considering this functionality for a future release of CRM. Steve This posting is provided "as is" with no warranties, and confers no rights.
Category: Unified Experience: Search, navigation and performance
Any updates about this issue??
Category: Unified Experience: Search, navigation and performance
Yes, we would like HTML-editor feature to be activated on all description fields. It would be good to have an option on the field property on the form: Show in HTML format - YES/NO This would be very nice and very usefull. Please make this a generel option not only on appointments!
Category: Unified Experience: Search, navigation and performance
Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.