With our current version, the back office attempts to settle the entire invoice amount against the authorization. If for some reason the invoice amount is different (Change in sales tax for example), the invoice process errors out and it appears to cancel the Adyen authorization. This makes it so our AR teams and IT are involved to 'FIX' the order so that it can be processed - this is difficult to do

It would be extremely helpful if Microsoft simply settled the lower of the AUTHORIZED or invoice amount against the invoice. This would mean that the invoice would not error out and that the Adyen authorization would not be cancelled. AR could then apply a simple credit to write off the difference. In my mind, this would be much better than using SQL and changing base data on the order in the event of a difference and data integrity is enabled

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