The Sales Return order "Credit only" Disposition code action does not allow a Return order report to be printed. The report should be allowed to be printed.

While this makes sense because there is no inventory to be returned, many customers would still like to receive documentation of the return order.

Customers are often instructed to scrap in place when they are getting credit. They would like to receive documentation of the return order so they have a record of it.

The Sales Return order report should be printed in all cases (regardless of the Disposition code action).
Ideas Administrator

Appreciate you taking the time to feedback. We however do not have any plans to provide this support for SCM Sales and Marketing.