1

Currently, the credit card payment is a 2-3 step process.

 

1. Click Pay credit card button in the POS screen ---> Which then displays the tender screen with the balance amount and

2. Then POS operator to click Tender

and then the control goes to the payment device.

 

In Peak busy times, even that extra click slows down the queue.

 

I was wondering if we could have a new operation like Pay Cash Quick (operation ID = 206) but for credit card payments, where the user clicks the button and the control directly goes to the payment device for the customer to tap their card to pay.

 

90% of our credit card payments are exact amounts.

even if it's a split payment credit card is usually the final tender meaning the customer is paying a total balance.

So it doesn't make sense to have the tender screen in between for an added click.


I've also seen in some businesses like ASDA, and Morrisons that when we click checkout on their self-checkout POS, the amount is by default displayed on the Payment device, even before I select the payment method on POS as cash or credit card.

It's a good customer experience and helps quicker checkouts.

STATUS DETAILS
Planned
2024 Release Wave 1
Ideas Administrator

Target planning to include exact pay is a feature expected in 2024 Wave 1.