Steps to reproduce the issue.
Login to CRM UI
Click on sales
Click on Account
Open a current account
Click on Form
Click on Section
Double click Primary contact
Double click on it
Click on edit
Click on insert
Click on Sub grid
Create a new name (Case)
Under Data Source
Record –select --Only related record
Entity—select --Case (Customer)
Default view—select -- All case
Click on set
================================
Chart View
Click on Sub grid
Create a new name
Create a new name (Case)
Under Data Source
Record –select --Only related record
Entity—select --Case (Customer)
Default view—select -- All case
Chart Option--cases by priority (per day)
Check mark--the show chart only
Click on set
And then double click on the form
Then click on formatting
On Row layout--number of row make it 13, where default is 5
Observation:-
We have checked and confirmed that the if we perform the above mentioned steps in CRM 2015 and 2013 it’s working fine as per the customer requirement.
But it’s not replicating the same behavior in CRM 2016 all versions.
Dynamics 365 Sales (administrator)
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