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It is great to be able to email an order confirmation. However, when a sell-to customer has multiple buyers, the the default "to" is the email address from the customer card and is not helpful.

I would like to see the email composition screen use the email address associated with the selected Sell-to Contact on the order. If there is no sell-to contact, then use the email address on the customer card.

In this way, if a sell-to customer has multiple buyers, I can select the relevant buyer on the order from the customer's contact list. Then, when I email the order confirmation, the proper email address is used and I don't have to look it up.
Category: Sales
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. Sincerely, Business Central Team

Comments

M

This feature would be a lifesaver for us too. We work with schools and school districts where there are many contacts and they vary by order. Having a key contact on the customer card is great, but we often use different sell to contacts. It's the sell to contact that defines who receives the posted invoice. This feature would eliminate manual typing into the email to box. It would also be fantastic if we could drill down into the to or cc box and select contacts from a customer's related contact list.

Category: Sales