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Currently, the Intercompany setup page shows different behavior depending on whether it is accessed from the Customer or Vendor record, even though both entry points configure the same intercompany trading relationship.
Examples:
- "External item id and item name" is available from the Vendor side but not from the Customer side.
- "Skip retail order processing for intercompany sales" is displayed differently between the two entry points.
Suggestion: Please align the Customer and Vendor Intercompany setup pages so that the same parameters and UI controls are available regardless of the entry point used.
Business Impact: This would improve usability, reduce confusion, and allow users to manage the complete intercompany configuration from either side of the relationship without relying on workarounds.
STATUS DETAILS
New
