Hi, in the credit and collections module, credit management hold list have two ways by unblocked: With registration and Without registration.
With posting: The user who unlocks the order in any of the points of sales: Confirmation, packing list, release to warehouse, packing slip, invoice, additionally must registers again the process in which the order was blocked.
Without posting: Two users would be part of the process. The user of Credit and collections is who unlocks the order in any of the points of sales: Confirmation, packing list, release to warehouse, packing slip, invoice, and another user must registers the process again (Confirmation, packing list, packing slip, release to warehouse, invoice), but I must configured the days of grace, despite when the company does NOT grant those grace days also leaves it open process without further blocking.
From my point of view, this is a Bug. Would be great if this could be implemented with one of the next releases.
Many thanks, Fernanda