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- The 'mail envelop' icon on the customer card page on the latest BCoP seems no longer available. So the 'ExtendedDataType' property seems no longer supported in the webclient.

2 enhancements:

- Provide support for the ExtendedDataType (esp. 'E-mail') in factboxes. This would allow one-click mailing.

- Be able to override the behavior when clicking on the 'Mail' icon. This would allow us to customize the mail to be sent (e.g. applying a mail template)

I know the above can be achieved by adding an action 'Send Mail' to factboxes as well, but the 'Mail Envelop' icon looks more intuitive and can easily be implemented across various fields / domains.

Also see https://www.yammer.com/dynamicsnavdev/#/Threads/show?threadId=1179552534
Category: General
STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. We are considering adding it to our longer term roadmap. Your help is greatly appreciated! -Mike Borg Cardona Program Manager, Microsoft