I was told by a Microsoft rep that basically there is no feature to auto categorize expenses to a G/L account or a different bank account based on the text of the bank import. And that what I thought was a bug is actually not even supposed to be there at all. This is expensive software, and the fact this was not intentially built in is ridiculous.

Background: I just got told by a Microsoft rep on 4/15/2026 at 12:20EST that the document regarding text mapping is apparently incorrect now and the Map to text feature is not supposed to even been used with the Payment Reconciliation Journal at all, and that the fact that the document is mentioning you can choose vendor and bank accounts types for the account type, but it still only shows G/L account numbers is not a bug, as this tool is not even supposed to be used with the payment rec journal for anything. Which means there is false advertising going on, as there is no way as is common for accounting software (especially as expensive as business central) to automatically categorize incoming expenses and other transactions when importing a bank statement as is described in your very own documents. Which means this is some of the most useless software for the price thats out there right now. Based on the previous person that the microsoft rep showed me who put in a ticket for this, this has been an outdated document since 2025. 

Please add this feature.