ISO20022 credit transfer is implemented for vendor payments in Dynamics Finance. User must be able to generate payment file for payments to customers. We need ISO20022 file format for customer payments. Reimbursement feature is not designed for scenarios where paying back to customers is part of ordinary business routines instead of one time action.
Comments
We're currently doing a lot of manual transferring form AR to AP, not using Reimbursement as it's not including all necessary information like Invoice number in the transfer, to utilize Vendor Payments instead of just being able to create a payment proposal in AR and send a file.
Category: Globalization - Regulatory features
Totally agree. Here in France, required by all our customers.
The workaround (creating a customer as a vendor) solution is not appropriate for our projects.
Category: Globalization - Regulatory features
It is more and more common to handle on web. Customers pay for the product and if not satisfied, they return the item and company needs the money back.
Category: Globalization - Regulatory features
We need ISO20022 file format for customer payments. I totally agree.
Category: Globalization - Regulatory features
As part of Norwegian features in earlier versions of Dynamics AX, the same payment format implemented for vendor payments were also implemented for customer payments (TelePay).
TelePay format is no longer part of Norwegian payments formats and users have missed feature for customer payments in Dynamics Finance.
Category: Globalization - Regulatory features
Administrator on 1/6/2020 11:16:42 PM
Thank you for your feedback.
We are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Pat Nolte
PM, Microsoft.