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**On the CRM Online Organization there is an option of putting Category and Sub-category
**The details are available on the CRM Online Email Activity Information Form.
**The two fields are at the bottom of the email activity information form.
**Now the CRM Online is configured to Outlook.
**On the Outlook we have the Category and Sub-category options as well.
**When an email activity is created with the Category and Sub-category it should get update in Outlook.
**Similarly when an email is Categories in the Outlook should be updated in the CRM Online.
**In this was it will be more easier to sort the emails and categorization.

STATUS DETAILS
Declined
Ideas Administrator

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