Change the design in a way of providing more flexibility to end-users, either cancelling Company A's SO or keeping Company A's SO with end-user’s choice and selection when Company A's PO needs to be cancelled, which means that end-users can possess more control of how they would like to do on Company A's SO when Company A's PO is cancelled, instead of D365 F&O automatically cancelling Company A's SO.
Comments
◆Customer's business impact amount
In fact, the number of IC-SOs in January was 99 for Header, 299 for line. and canceled.
When canceling IC-PO and IC-SO, the SO line was changed from "Open Order" to "Cancelled".
・Version 10.0.12
Hours per processing (minutes) : 1
Processing time (minutes) for the number of Januarys : 299
Processing content : After canceling IC-SO,SO will cancel the link between companies.
・Version 10.0.15
Hours per processing (minutes) : 5
Processing time (minutes) for the number of Januarys : 1495
Processing content : After canceling IC-SO, copy and recreate the record canceled by SO
When copying a canceled SalesLine from the SO of corporation A, there is a possibility of accidentally selecting a different SalesLine and making a copy.
Therefore, SO, IC-PO, IC-SO, PO and Akaden, and new black creation work (about 30 minutes) will be added.
・Difference(Increase due to operational changes)
Difference per process (minutes):4
Difference for the number of cases in January (minutes):1196
Impact amount(Difference (hours) for the number of cases in January x $47.36):$943.78
・Difference + human error support
Difference per process (minutes):34
Difference for the number of cases in January (minutes):5696(When a human error occurs in 50% of the number of cases in January)
Impact amount(Difference (hours) for the number of cases in January x $47.35):$4494.79
Category: Procurement and Sourcing