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Real-time Marketing Triggers has several "Standard Triggers" for email interactions. In Real-time Marketing Journeys, you can branch your journey using some of them (Email Link Clicked and Email Opened). We want to contact our customer via another channel if our email does not reach them because of a faulty email (bounce). Being able to branch a Journey based on the "Email bounced"-Standard Trigger would open up for this possibility directly in a Journey.

Category: Event Triggers
STATUS DETAILS
Planned
2023 Release Wave 2
Ideas Administrator

This is planned and should the email blocked and bounced triggers should be available for journey orchestration in the August release.

Comments

T

This has been planned for a release in September or October. We are just starting coding for this to happen.

Category: Event Triggers